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About Us

Code of Busines Conduct
and Ethics

A successful business operation depends not only on the competence of its employees, but also upon the reputation for honesty, integrity, and lack of bias in the conduct of its business affairs.

Citizens Bank conforms to all applicable laws, by-laws and resolutions adopted by the Citizens Financial Group Board of Directors, as well as the Code of Conduct of the Royal Bank of Scotland, our parent company.

We invite you to review our Code of Business Conduct and Ethics at the link below.

Download our Code of Business Conduct and Ethics (PDF version)

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Citizens Bank is a brand name of RBS Citizens, N.A. and Citizens Bank of Pennsylvania. Citizens Bank is a division of RBS Citizens, N.A. and Citizens Bank accounts and other RBS Citizens, N.A. accounts are not separately insured by the FDIC. Citizens Bank of Pennsylvania is not part of RBS Citizens, N.A.
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